The best way to find a solution quickly is to share all the relevant details at the start. Here are helpful things to include:

  • what you're trying to do (e.g. perform a specific setup step)
  • what you're seeing, including any error messages
  • the kind of device (e.g. iPad, Windows computer, etc.) you're using
  • the browser (e.g. Internet Explorer, Chrome) you're using
  • the email address you used during setup
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